JOB DESCRIPTION
TITLE: Administrative Assistant, Employee Benefits
DEPARTMENT: Liberty E2E
REPORTS TO: Managing Partner
FLSA: Nonexempt
WORK TYPE: On site
Position Summary:
The Administrative assistant for the Employee Benefits department will offer heavy administrative support for the Employee Benefits team as well as support all front office duties. In this role, the admin assistant will process data, answer phones, admit guests into the office. They will have heavy interactions calling carriers, working within carrier sites, and processing changes related to benefit plans. Attention to detail, accuracy, and timeliness is critical to the success of this role in the management and processing of sensitive data. The Administrative assistant will be flexible to support the changing needs of the office in an administrative capacity and will remain self-directed with little supervision.
Essential Duties and Responsibilities:
Front office duties:
- Heavy filing and scanning duties
- Keeps inventory and reorders office supplies if needed
- Gatekeeper and first impression for office guests
- Manages company email inbox
- Follow-Up on outstanding customer inquiries
Benefit Support duties:
- Run AgencyBloc Renewal Report
- Create manilla & Virtual Quote Folders
- Prepare and send 90 day letters
- Pull Renewals & Bills
- Check for COBRA & Section 125
- Census Cleanup/RFP Prep
- Quote under 5 med only groups
- Meeting Prep, PPS & Docs
- Wrap Docs & Benefit Notices
- Enrollment/Changes (new enrollment or terminations)
- Group Terminations
- Order new proposals and check on outstanding proposals
Minimum Qualifications:
- Education requirement: High school diploma or equivalent is required
- Minimum of 2 years of general office experience
- Excellent communication skills: verbal and written communication skills with professional correspondence
- Professional phone and message-taking etiquette
- Self-directed, able to follow directions and stay on task with little supervision
- Detail oriented, quick learner, problem solver
- Deadline-driven and timely
- Team player who can work closely and maintain good relationships with others
- Intermediate knowledge of MS Office suite programs especially Word, Excel, and Outlook
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities.
This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
Next Steps
Submit resumé and cover letter to: benefits@e2eresources.com
